Service disruption [US]
Update - We are continuing to monitor for any further issues.
Jul 10, 2025 - 14:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 2025 - 13:21 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 2025 - 11:57 EDT
Investigating - We are currently investigating this issue.
Jul 10, 2025 - 11:35 EDT

About This Site

Welcome to the Greenlight Guru status page. Here you will find current status and incident history for the Greenlight Guru family of products. Don't agree with what you see here, let us know at support@greenlight.guru.

Uptime over the past 90 days. View historical uptime.
Greenlight - QMS Degraded Performance
90 days ago
99.96 % uptime
Today
Greenlight - US ? Degraded Performance
90 days ago
99.87 % uptime
Today
Greenlight - EU ? Operational
90 days ago
100.0 % uptime
Today
Greenlight - AUS ? Operational
90 days ago
100.0 % uptime
Today
Greenlight - Singapore Operational
90 days ago
100.0 % uptime
Today
Clinical Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Service maintenance Jul 10, 2025 21:00-21:30 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 10, 2025 - 16:41 EDT
System Metrics Month Week Day
Greenlight - US
Fetching
Greenlight - US 2
Fetching
Greenlight - US 3
Fetching
Greenlight - US 4
Fetching
Greenlight - US 5
Fetching
Greenlight - US Annex
Fetching
Greenlight - EU
Fetching
Greenlight - EU 2
Fetching
Greenlight - Singapore
Fetching
Greenlight - AUS
Fetching
Greenlight - Clinical
Fetching
Jul 10, 2025
Service maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 17:15 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 10, 16:40 EDT
Service disruption [EU]
Resolved - A background service began to behave abnormally, resulting in failed requests and activity disruptions. The service appeared to be running normally, but became unresponsive, leading to a service disruption for customers in the EU. The team addressed the affected service, which restored functionality to the system.
Jul 10, 03:00 EDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

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