All Systems Operational

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Welcome to the Greenlight Guru status page. Here you will find current status and incident history for the Greenlight Guru family of products. Don't agree with what you see here, let us know at support@greenlight.guru.

Uptime over the past 90 days. View historical uptime.
Greenlight - QMS Operational
90 days ago
99.99 % uptime
Today
Greenlight - US Operational
90 days ago
99.99 % uptime
Today
Greenlight - EU Operational
90 days ago
99.99 % uptime
Today
Greenlight - AUS Operational
90 days ago
99.99 % uptime
Today
Greenlight - Singapore Operational
90 days ago
99.99 % uptime
Today
Ultralight - QMS Operational
90 days ago
99.98 % uptime
Today
Ultralight - US Operational
90 days ago
99.97 % uptime
Today
Ultralight - EU Operational
90 days ago
99.99 % uptime
Today
Clinical Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Greenlight Guru - US 1
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Greenlight Guru - US 2
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Greenlight Guru - US 3
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Greenlight Guru - US 4
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Greenlight Guru - US 5
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Greenlight Guru - US Annex
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Greenlight Guru - EU 1
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Greenlight Guru - EU 2
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Greenlight Guru - Singapore
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Greenlight Guru - AUS
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Greenlight - Clinical
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Apr 23, 2026

No incidents reported today.

Apr 22, 2026
Ultralight US: Unscheduled Maintenance Required
Completed - The scheduled maintenance has been completed.
Apr 22, 21:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 21:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 16:00 EDT
Scheduled - We’ll be performing unscheduled maintenance this Wednesday, April 22 at 4 pm EDT (for EU) and 9 pm EDT (for US) to improve the performance and stability of our system. The maintenance window may last up to 2 hours, during which the platform will be unavailable. This includes the entire web application and all API endpoints. If you have any questions or concerns about the maintenance window, please reach out to support at support@greenlightguru-ultralight.zendesk.com
Apr 22, 15:56 EDT
Ultralight EU: Unscheduled Maintenance Required
Completed - The scheduled maintenance has been completed.
Apr 22, 16:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 16:01 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 16:00 EDT
Scheduled - We’ll be performing unscheduled maintenance this Wednesday, April 22 at 4 pm EDT (for EU) and 9 pm EDT (for US) to improve the performance and stability of our system. The maintenance window may last up to 2 hours, during which the platform will be unavailable. This includes the entire web application and all API endpoints. If you have any questions or concerns about the maintenance window, please reach out to support at support@greenlightguru-ultralight.zendesk.com
Apr 22, 15:55 EDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Ultralight - Service disruption
Resolved - This incident has been resolved.

All impacted services are functioning normally.

Thank you for your patience and understanding.
Apr 17, 14:14 EDT
Update - We are continuing the investigation and have confirmed EU is not impacted.
Apr 17, 13:59 EDT
Investigating - We are currently investigating an issue where users are seeing an intermittent access error "You don't have permission to do that." that goes away after a refresh.

We are appreciate your patience while we investigate and restore the functionality.
Apr 17, 13:52 EDT
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

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