All Systems Operational

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Welcome to the Greenlight Guru status page. Here you will find current status and incident history for the Greenlight Guru family of products. Don't agree with what you see here, let us know at support@greenlight.guru.

Uptime over the past 90 days. View historical uptime.
Greenlight - QMS Operational
90 days ago
100.0 % uptime
Today
Greenlight - US Operational
90 days ago
100.0 % uptime
Today
Greenlight - EU Operational
90 days ago
100.0 % uptime
Today
Greenlight - AUS Operational
90 days ago
100.0 % uptime
Today
Greenlight - Singapore Operational
90 days ago
100.0 % uptime
Today
Ultralight - QMS Operational
90 days ago
99.93 % uptime
Today
Ultralight - US Operational
90 days ago
99.94 % uptime
Today
Ultralight - EU Operational
90 days ago
99.93 % uptime
Today
Clinical Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Greenlight Guru - US 1
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Greenlight Guru - US 2
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Greenlight Guru - US 3
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Greenlight Guru - US 4
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Greenlight Guru - US 5
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Greenlight Guru - US Annex
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Greenlight Guru - EU 1
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Greenlight Guru - EU 2
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Greenlight Guru - Singapore
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Greenlight Guru - AUS
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Greenlight - Clinical
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Dec 12, 2025

No incidents reported today.

Dec 11, 2025
[EU] Service Disruption - Document and Change Management
Postmortem - Read details
Dec 11, 11:17 EST
Resolved - This incident has been resolved.

All impacted services are functioning normally.

Thank you for your patience and understanding.
Dec 11, 08:28 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 08:07 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 11, 08:05 EST
Update - We are continuing to investigate this issue.
Dec 11, 07:54 EST
Investigating - We are currently investigating a service disruption affecting Documents and Change Management workspaces of the Greenlight Guru platform.

Users may experience intermittent disruptions.

Our engineering team is actively working to identify the root cause.
Dec 11, 07:31 EST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
EU - Ultralight Partial outage for Documents and Training Modules
Resolved - This incident has been resolved.
All impacted services are functioning normally.
Thank you for your patience and understanding.
Dec 8, 11:06 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 10:56 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 8, 10:53 EST
Investigating - We are currently investigating an issue affecting the Documents and Training modules in the EU region of Ultralight.
Our engineering team is actively working to identify the root cause.
Dec 8, 10:44 EST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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