Resolved
This incident has been resolved.
All impacted services are functioning normally.
Thank you for your patience and understanding.
Monitoring
A fix has been implemented, and we are closely monitoring the system to ensure full stability.
Please reach out to support@greenlight.guru if you continue experiencing issues.
Identified
We have identified the cause of the disruption.
We are currently implementing a fix and monitoring recovery.
Investigating
We are currently investigating reports of increased error rates affecting parts of the Ultra platform.
Users may experience errors when reviewing documents for training.
Our engineering team is actively working to determine the root cause.