Ultralight - Service disruption
Resolved
This incident has been resolved.
All impacted services are functioning normally.
Thank you for your patience and understanding.
Posted Apr 17, 2026 - 14:14 EDT
Update
We are continuing the investigation and have confirmed EU is not impacted.
Posted Apr 17, 2026 - 13:59 EDT
Investigating
We are currently investigating an issue where users are seeing an intermittent access error "You don't have permission to do that." that goes away after a refresh.
We are appreciate your patience while we investigate and restore the functionality.
Posted Apr 17, 2026 - 13:52 EDT
This incident affected: Ultralight - QMS (Ultralight - US, Ultralight - EU).