Degraded load times of Greenlight Guru Clinical

Incident Report for Greenlight Guru Services

Resolved

17:22 GMT: Network issue resulted in long load times and occasional retries required.
18:30 GMT: Traffic was routed to a region that was not experiencing the issue to mitigate.
19:50 GMT: Issue resolved in affected region and traffic back to being balanced evenly between regions.
Posted Mar 18, 2025 - 13:22 EDT