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Incident Report for Greenlight Guru Services

Resolved

This incident has been resolved.
Posted Aug 09, 2024 - 16:30 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2024 - 16:21 EDT

Update

We are continuing to rollout a fix to the affected customers.
Posted Aug 09, 2024 - 15:37 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 09, 2024 - 14:37 EDT

Investigating

We are currently investigating an issue affecting a small number of customers.
Posted Aug 09, 2024 - 14:23 EDT
This incident affected: Greenlight - QMS (Greenlight - US).