EU - Ultralight Partial outage for Documents and Training Modules

Incident Report for Greenlight Guru Services

Resolved

This incident has been resolved.
All impacted services are functioning normally.
Thank you for your patience and understanding.
Posted Dec 08, 2025 - 11:06 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 08, 2025 - 10:56 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 08, 2025 - 10:53 EST

Investigating

We are currently investigating an issue affecting the Documents and Training modules in the EU region of Ultralight.
Our engineering team is actively working to identify the root cause.
Posted Dec 08, 2025 - 10:44 EST
This incident affected: Ultralight - QMS (Ultralight - EU).